+91 7090901611 janamitraseva@gmail.com
Citizen Services Portal
Official Citizen Services Portal

Empowering Mysuru with Transparent Services

Your one-stop digital window for water supply requests, civic issue reports, and real-time tracking from anywhere, anytime.

2,847

Total Received Applications

456

Applications In Progress

2,391

Successfully Completed

About

What is Janamitra?

Janamitra connects citizens with essential municipal and water administration services on a single platform with complete transparency and zero visit requirements.

Citizen First

Simple and accessible civic solutions engineered around everyday family needs.

Easy Applications

Submit water connections, meter changes, and line repair requests in minutes.

Report & Resolve

Direct reporting for street leaks, drainage overflows, and pressure drop issues.

Live Tracking

Stay informed with step-by-step progress timelines and officer updates.

Quick Action

Direct task routing to local ward inspectors for guaranteed turnaround times.

Direct Updates

Real-time notifications whenever your application verification progresses.

Complaint Resolution Engine

Report pipeline breakages, water contamination, or meter defects and trace their resolution in real time.

01

Submit Complaint

Provide location, issue description, and optional photo proofs.

02

Field Officer Dispatch

Complaint is assigned to your ward technician automatically.

03

Resolution & Closure

Site verification and completion report uploaded to the system.

Raise a Complaint

456

Complaints Received

389

Complaints Resolved

Citizen Resolution Rate85%
CONTACT

Get in Touch

Have inquiries regarding pipeline work or services? Reach our support desk.

Office Address

Mysuru - 570001,
Karnataka

Helpline

+91 7090901611

Email

janamitraseva@gmail.com

Working Hours

Monday - Saturday,
9:30 AM - 5:30 PM